What to do in case you have to deal with the baggage blues
If you end up in a situation of being one of the ‘lucky’ ones, whose luggage is somewhere in the Bermuda Triangle, here is what you can do.
- If your luggage hasn’t arrived or has been damaged, report it to the airline immediately, preferably while you are still at the airport or call them as soon as possible. Take photos of damaged stuff and save your communication.
- Fill in a proper report and ask to get a copy of it.
- If you fly within the United States rules state that your luggage is covered up to $3,500 per passenger. To collect the compensation, you need to fill out necessary forms and proof the loss.
- If your suitcase has been damaged, request a replacement or repair.
- If your suitcase has been lost and you need to buy basic items, the airline should refund these expenses.
- In case you have paid a fee to check the bag, you can ask for a refund of this fee.
- In case you have used a travel agent, you can ask this agent to assist you.
- In case you have paid by your credit card and you also have travel insurance, find out if the insurance covers luggage damage or loss.
