- COVID-19 ti pọ si ere-ije lati fi awọn ilana alaini si ranṣẹ, awọn iwe-aṣẹ ilera oni-nọmba ati fipamọ data alabara lailewu
- Awọn sisanwo alagbeka ati irin-ajo ori ayelujara wa ninu awọn akori akọkọ marun ti a mẹnuba ninu awọn iforukọsilẹ ile-iṣẹ irin-ajo ni 2020
- Anfani ti o ni ere ati iwulo dagba fun ohun elo irin-ajo ti o le yika gbogbo awọn eroja ti irin-ajo kan si ojutu iduro kan
Ifẹ fun iriri irin-ajo 'alainidi' yoo ti ga lakoko COVID-19 pẹlu awọn arinrin-ajo ti n wa pẹpẹ ti o rọrun lati lo, nibiti wọn le ṣe atilẹyin ati fun ni alaye ibiti wọn le rin irin-ajo lailewu. Covid-19 ti mu ki ije pọ si lati ran awọn ilana alaini si, awọn iwe-aṣẹ ilera oni-nọmba ati fipamọ data alabara lailewu. Nitorinaa, awọn ile-iṣẹ yẹ ki o wa ni atunyẹwo awọn ohun elo irin-ajo si iṣẹ ṣiṣe daradara siwaju sii ati ṣakoso arinrin ajo ajakalẹ-arun.
Ifẹ fun imọ-ẹrọ ti ko ni ifọwọkan lagbara laarin awọn alabara kariaye bi awọn lw ti o nlo isanwo alailoye nigbagbogbo fun awọn alabara laaye lati ra ni irọra. Eyi n ni ipa lori bii awọn ile-iṣẹ irin-ajo ṣe dojukọ awọn alabara wọn nigbati o ba ṣe iwe isinmi kan. Awọn data atupale ile-iṣẹ fihan pe awọn sisanwo alagbeka ati irin-ajo ori ayelujara wa ninu awọn akori akọkọ marun ti a mẹnuba ninu awọn iforukọsilẹ ile-iṣẹ irin-ajo ni ọdun 2020. Awọn ajo iṣakoso ibi-afẹde (DMOs) n wa lati ṣiṣẹ si ajakalẹ-arun ajafara ti o ni ojuse siwaju sii nipasẹ iṣakoso agbara to dara julọ. Gbogbo awọn agbegbe wọnyi daba pe awọn ohun elo irin-ajo jẹ ọna siwaju lati ni anfani alabara, ile-iṣẹ ati awọn opin bakanna. Jije oniduro ni idagbasoke iṣẹ opin-si-opin ti o ṣe iwuri igboya irin-ajo, ṣe idaniloju irin-ajo ailewu ati iṣakoso gbogbogbo dara julọ le jẹ ere ti o ga julọ ati anfani fun gbogbo awọn ti o kan.
O dabi bayi pe o ṣeeṣe pe diẹ ninu fọọmu ti iwe irinna oni-nọmba yoo nilo lati rin irin-ajo lailewu lẹhin ajakaye-arun. Anfani ti o ni ere ati iwulo dagba fun ohun elo irin-ajo ti o le yika gbogbo awọn eroja ti irin-ajo kan si ojutu iduro kan, pẹlu isopọ omnichannel ti o bo ohun gbogbo lati mimu awọn ibeere irin-ajo rọrun si awọn iṣowo. Ohunkan ti o le ṣe iranlọwọ lati gbe iriri alabara ga ati lati ni igboya irin-ajo yẹ ki o jẹ pataki pataki ni bayi.
Awọn ọna isanwo ti a ko kan si jẹ bọtini. Nọmba ti o ga julọ ti awọn idahun (55%) ninu iwadi ti o ṣẹṣẹ yan wọn yoo sanwo nikan fun awọn ọja / iṣẹ ni lilo awọn kaadi wọn tabi awọn foonu alagbeka ju owo lọ. Iwadi kanna naa tun ṣafihan 60% ifọkansi lati 'bẹrẹ tabi tẹsiwaju' ṣiṣe awọn iṣowo ifowopamọ lori ayelujara ni 'deede tuntun' lẹhin atẹle akoko COVID-19. Awọn idi lẹhin eyi ṣee ṣe ibatan si irọrun gbogbogbo ti lilo lẹgbẹẹ ilera ati imototo. Sibẹsibẹ, awọn aye n dagba fun isopọpọ ohun elo ni irin-ajo.
Lati irisi ile-iṣẹ kan, awọn ohun elo n pese aye lati ṣe afikun eyikeyi awọn ọja afikun ati pe o le ja si ipadabọ giga lori idoko-owo (ROI). Pẹlu mejeeji awọn sisanwo alagbeka ati ipo irin-ajo ori ayelujara ni giga lori ibi ipamọ data ile-iṣẹ (mẹnuba akori ni 2020), eyi fihan pe wọn jẹ awọn agbegbe pataki ti idojukọ siwaju. Bibẹẹkọ, awọn idagbasoke siwaju sii nilo lati wa ni ikede ati ṣafihan awọn anfani ti awọn iriri ohun elo alailẹgbẹ si olumulo ipari.
Miiran ju iṣafihan awọn ibeere irin-ajo COVID-19, awọn ohun elo irin-ajo tun nfunni awọn anfani ti o lagbara fun awọn opin. Ohun elo ti DMO ṣe apẹrẹ fun apẹẹrẹ le ṣe igbega awọn iriri laarin opin irin ajo, lakoko ti o ṣakoso agbara ni awọn ifalọkan / awọn ipo kan. A tun le rii awọn anfani nibi fun awọn papa ọkọ ofurufu, eyiti o le ṣe darí awọn aririn ajo si awọn agbegbe oriṣiriṣi papa ọkọ ofurufu nitori ẹsẹ ti o wuwo, ni idaniloju awọn igbese jijin ti awujọ faramọ.
OHUN TO MU KURO NINU AKOKO YI:
- COVID-19 has increased the race to deploy contactless processes, digital health passes and safely store customer dataMobile payments and online travel were in the top five themes mentioned in tourism company filings in 2020There is a lucrative opportunity and a growing need for a travel app that can encompass all elements of a trip into a one stop solution.
- There is a lucrative opportunity and a growing need for a travel app that can encompass all elements of a trip into a one stop solution, with omnichannel connectivity that covers everything from simplifying travel requirements to transactions.
- The desire for a ‘seamless' travel experience will have heightened during COVID-19 with travelers searching for an easy-to-use platform, where they can be inspired and informed of where they can travel safely.
